1. General Overview
At DiscountPro.in satisfaction is our number one concern in Our goal is to bring quality products and services. If you are not satisfied with your purchase, then our refund policy describes under which conditions a refund will be granted.
2. Eligibility for Refunds
In some particular cases, refunds are approved Non-Delivery of Product or Service: If the product/service is not delivered to you within its time frame, we will refund your purchase; If the product you receive is defective or functions incorrectly compared to how it was advertised, then in that case you are entitled for a refund. Wrong Product Received : If you were sent the wrong which is different from what was in your original order then it can be refunded/exchanged. If you have purchased a service from us that does not live up to your expectations, on the basis of what was previously agreed — it is eligible for refund.
3. Conditions for Refunds
In order to receive a refund all of the following must be true. Refund Request Time: Refund must be filed 2 days in order of purchase/delivery.
Proof of Purchase: A valid proof of purchase (filed claim or Order ID) is required.
Condition of Product: The product must be in its original packaging, ideally unused.
SPECIAL REFUND: In case of services only full refund will be possible if the service given was not consumed.
4. Non-Refundable Items
Items and services that cannot be refunded include but are not limited to the following:
Digital Products: After an e-course, ebook or any other digital product is accessed by the customer, all sales are final.
Promotional Goods: Items that are sold as promotional or sale will not be returned
5. Refund Process
Follow these steps to ask for a refund. Reach Out to Customer Support: Email our customer support at discountpro0@gmail.com with your order details and refund request for the reason.
Review and Approval: Upon receipt of your request, our Team will review the refund claim for approval or deny the package(application) process.
6. Exceptions and Modifications
DiscountPro reserves the right to refuse refund requests that do not comply with this policy The Refund Policy can be changed by us at any time. We will post any changes on this page with the new effective date.
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